Receptionists do administrative tasks, such as answering phones, greeting visitors, and providing general information about their organization.
Webforms
- Receptionists and Information Clerks
- Business, Management and Administration
What do they typically do
- Answer the telephone and take messages or forward calls
- Schedule and confirm appointments and maintain calendars
- Greet customers, clients, and other visitors
- Check in visitors and direct or escort them to their destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer information into the organization's database
- Copy, file, and maintain paper or electronic documents
- Handle incoming and outgoing correspondence
Number of Jobs
Average Annual
Job Growth +0.9%
Job Openings 5,905
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
NC Workforce Credentials
Private Training Programs
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43559
Change 3600